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      Done For You Brands: Refund Policy & Cancellation Guide

      This article explains our 30-day money-back guarantee, how refunds are processed, and step-by-step instructions on how to cancel your Shopify or Zendrop subscriptions to avoid future charges. It also includes contact details for support if you need.

       

      30-Day Money-Back Guarantee

      At Done For You Brands, your satisfaction is our priority. If you're not happy with your store or the results, we offer a 30-day money-back guarantee — no questions asked.

      If you'd like a refund:

      • Simply contact our support team within 30 days of your purchase.

      • We’ll process your refund promptly.

      • The refunded amount should reflect in your account within a few business days, although timing may vary depending on your payment provider.

      Important Notes:

      • A refund does not automatically cancel subscriptions like Zendrop or Shopify.

      • A refund also doesn’t immediately reverse a payment. It may still show as 'pending' for a short time while it clears.

      You can view our full refund policy here: https://www.doneforyoubrands.co/start-now

      How to Cancel Your Shopify Account

      If you're also looking to cancel your Shopify subscription to avoid future charges, follow these steps:

      1. Log into Shopify Admin
        Go to [your-store-url]/admin and sign in.

      2. Access Settings
        Click on Settings in the bottom-left corner of your dashboard.

      3. Navigate to Plan or Billing
        Look for Plan and Permissions or Billing, depending on your version.

      4. Scroll to Store Status
        Click on Pause or deactivate store.

      5. Choose an Option

        • Pause – Keeps your data, lowers costs.

        • Close – Permanently shuts down your store.

      6. Follow Prompts
        Shopify may ask why you’re canceling.

      7. Confirm Cancellation
        Enter your password (if prompted).

      8. Watch for Confirmation Email
        Shopify will send an email confirming your cancellation.

      📞 Shopify Support: https://help.shopify.com | 1-888-746-7439 (24/7 support)

      How to Cancel Your Zendrop Subscription

      To cancel your Zendrop account and avoid recurring charges:

      1. Log in to your Zendrop dashboard.

      2. Go to Account Settings > Billing.

      3. Select the option to cancel your subscription.

      4. Follow the prompts to confirm cancellation.

      📞 Zendrop Support: https://zendrop.com/contact | support@zendrop.com

       

      Still Need Help?

      We're here to assist you with anything you need. Whether it's processing your refund or walking you through the cancellation process:

      📧 Email: dfy@ecommercescalingsecrets.com
      📞 Call: +1 786-464-5483
      💬 SMS: +1 786-730-6743 (9am–5pm EST)

      We truly appreciate your trust and support.

      Warmly,
      The Done For You Brands Team